Privacy Policy

Introduction

Welcome to OffRobe, a product developed by OffRobe ("we," "our," "us"). We hold your privacy in high regard and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we manage your personal information when you access our website (irrespective of your location) and explains your privacy rights along with legal protections.

  1. Information Collection

    Personal data, or personal information, refers to any data that can identify an individual. This excludes data where personal identities have been removed (anonymous data). We may gather, utilize, store, and transfer various types of personal data about you, which we categorize as follows:

    Identity Data: Includes your username or similar identifier.
    Contact Data: Comprises your email address.
    Transaction Data: Encompasses details about payments made by you and other information regarding products and services acquired from us.
    Prompt and Search Data: Involves queries and prompts entered while using our public mode feature.
    Technical and Performance Data: Encompasses diverse information collected to enhance performance and ensure the smooth functioning of our services. This includes your browser's user-agent string, Internet Protocol (IP) address, and HTTP accept headers from your browser. We gather this data through direct interactions and automated technologies or interactions.

  2. Consent

    We do not collect, utilize, or disclose your personal data without your explicit consent. Upon creating an account with us, you are required to agree to our Terms of Service and Privacy Policy. By consenting to these terms, you authorize us to collect, utilize, and disclose your personal data in accordance with this Privacy Policy. Additionally, we gather technical data for performance optimization and security purposes. By agreeing to these terms, you grant consent for the collection of such data.

  3. Sharing of Personal Data

    We refrain from sharing your personal data with third parties outside our organization unless one of the following circumstances applies:

    With your explicit consent.
    When necessary to fulfill a contract with you.
    For legitimate interests pursued by us.
    To comply with a legal obligation.
    To safeguard your vital interests or those of others.

  4. Data Security

    We are dedicated to ensuring the security of your personal data and have implemented appropriate physical, electronic, and managerial measures to safeguard and secure the data we collect. Access to your personal data is restricted to employees, agents, contractors, and other third parties with a legitimate business need to access it. They are obliged to process your personal data solely based on our instructions and are bound by confidentiality obligations. Despite these measures, please note that the internet is not entirely secure, and we cannot guarantee that your personal data will not be unlawfully intercepted or disrupted.

  5. Data Breach

    In the event of a data breach compromising your personal data, we will notify you in compliance with applicable laws.

  6. Data Retention

    We will retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

  7. Your Legal Rights

    You possess certain rights regarding your personal data, including the right to request access to, correction of, or erasure of your personal data. You also have the right to object to the processing of your personal data.

  8. Use of Personal Data for Marketing Purposes

    Your email address, among the personal data collected, may be employed for marketing purposes related to our products and services. Our marketing communications aim to keep you informed about our offerings, promotions, and any website alterations that may concern you. This excludes any marketing content from third parties, as we uphold your privacy and refrain from sharing your email address with external entities for their marketing activities. You retain the right to withdraw your consent for such usage at any time, with every marketing email containing an option to opt-out of future communications.

  9. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

    Any modifications to this Privacy Policy will be posted on this page, and where appropriate, you will be notified via email. Please keep us informed of any changes to your personal data during your engagement with us to ensure its accuracy and currency.

  10. Complaints

    You have the right to lodge a complaint at any time with the supervisory authority for data protection in your country of residence. However, we appreciate the opportunity to address your concerns directly before you approach the supervisory authority. Please contact us initially via email support

  11. External Links and Social Media Platforms

    Our website contains links to external websites, including social media platforms, which we believe may interest our users. Please note that we do not govern these external websites or their privacy practices. We encourage you to familiarize yourself with their privacy policies to understand how they handle your data.

  12. Cookies

    Cookies are small text files placed on your computer by our website to remember your preferences. They aid in understanding how our site is used, the effectiveness of our marketing campaigns, and customizing our website for users. Our website utilizes an analytics service provided by a major tech company, employing cookies to analyze site usage. This service gathers information such as visitor numbers, traffic sources, and page visits, helping us enhance your website experience. It's important to clarify that these cookies do not enable us to collect any personal data about you; the collected data is aggregated and anonymized, solely for improving user experience and site functionality. You have the option to accept or decline cookies, though declining may limit your access to certain features on the website.

  13. Children’s Privacy

    If you are below the Minimum User Age, kindly refrain from attempting to register on OffRobe or providing any personal information to us. In case we inadvertently collect or receive personal information from a child below the Minimum User Age, we will promptly delete such information. If you suspect we have obtained information from or about a child below the Minimum User Age, please contact us at support@offrobe.com.