Privacy Policy
Your privacy is our top priority. Dive into our privacy policy to see how we protect your info while keeping things fun!
1. Introduction
Welcome to OffRobe, a product developed by OffRobe ("we," "our," "us"). We hold your privacy in high regard and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we manage your personal information when you access our website (irrespective of your location) and explains your privacy rights along with legal protections.
2. Information Collection
Personal data, or personal information, refers to any data that can identify an individual. This excludes data where personal identities have been removed (anonymous data). We may gather, utilize, store, and transfer various types of personal data about you, which we categorize as follows:
- Identity Data: Includes your username or similar identifier.
- Contact Data: Comprises your email address.
- Transaction Data: Encompasses details about payments made by you and other information regarding products and services acquired from us.
- Prompt and Search Data: Involves queries and prompts entered while using our public mode feature.
- Technical and Performance Data: Encompasses diverse information collected to enhance performance and ensure the smooth functioning of our services. This includes your browser's user-agent string, Internet Protocol (IP) address, and HTTP accept headers from your browser. We gather this data through direct interactions and automated technologies or interactions.
3. Consent
We do not collect, utilize, or disclose your personal data without your explicit consent. Upon creating an account with us, you are required to agree to our Terms of Service and Privacy Policy. By consenting to these terms, you authorize us to collect, utilize, and disclose your personal data in accordance with this Privacy Policy. Additionally, we gather technical data for performance optimization and security purposes. By agreeing to these terms, you grant consent for the collection of such data.
4. Sharing of Personal Data
We refrain from sharing your personal data with third parties outside our organization unless one of the following circumstances applies:
- With your explicit consent.
- When necessary to fulfill a contract with you.
- For legitimate interests pursued by us.
- To comply with a legal obligation.
- To safeguard your vital interests or those of others.
5. Data Security
We are dedicated to ensuring the security of your personal data and have implemented appropriate physical, electronic, and managerial measures to safeguard and secure the data we collect. Access to your personal data is restricted to employees, agents, contractors, and other third parties with a legitimate business need to access it. They are obliged to process your personal data solely based on our instructions and are bound by confidentiality obligations. Despite these measures, please note that the internet is not entirely secure, and we cannot guarantee that your personal data will not be unlawfully intercepted or disrupted.
6. Data Breach
In the event of a data breach compromising your personal data, we will notify you in compliance with applicable laws.
7. Data Retention
We will retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Your Legal Rights
You possess certain rights regarding your personal data, including the right to request access to, correction of, or erasure of your personal data. You also have the right to object to the processing of your personal data.
9. Your Legal Rights
Your email address, among the personal data collected, may be employed for marketing purposes related to our products and services. Our marketing communications aim to keep you informed about our offerings, promotions, and any website alterations that may concern you. This excludes any marketing content from third parties, as we uphold your privacy and refrain from sharing your email address with external entities for their marketing activities. You retain the right to withdraw your consent for such usage at any time, with every marketing email containing an option to opt-out of future communications.
10. Changes to the Privacy Policy and Your Duty to Inform Us of Changes
Any modifications to this Privacy Policy will be posted on this page, and where appropriate, you will be notified via email. Please keep us informed of any changes to your personal data during your engagement with us to ensure its accuracy and currency.
11. Complaints
You have the right to lodge a complaint at any time with the supervisory authority for data protection in your country of residence. However, we appreciate the opportunity to address your concerns directly before you approach the supervisory authority. Please contact us initially via email support
In addition, we:
- - We permit the reporting of content that may be illegal or otherwise violates the Standards. You can reach through the contact us form or support email.
- - We acknowledge that all such reported complaints will be reviewed and resolved within seven business days.
- - We will examine the reported content to see if it violates any terms or laws, then take the appropriate action to ensure compliance with our Standards or legal requirements.
- - If the content is found to violate the terms or laws, we will remove it. If a user is found to be in violation, their account will be banned and terminated from our service.
12. Content Removal Policy
- Purpose: Content Removal Policy is designed to ensure that all images generated and shared on our platform adhere to our community standards, respect copyright laws, and maintain a safe and respectful environment for all users
- Scope: This policy applies to all images generated and hosted on our platform
- How to Report Inappropriate Content: permit the reporting of content that may be illegal or otherwise violates the Standards. You can reach us through the contact us form or support email. Users can report inappropriate content through our support email at support@offrobe.ai. Please provide as much detail as possible to assist in the investigation of your report.
- Review Process: receiving a report we acknowledge that all such reported complaints will be reviewed and resolved within seven business days. We will examine the reported content to see if it violates any terms or laws, then take the appropriate action to ensure compliance with our Standards or legal requirements. If the content is found to violate the terms or laws, we will remove it. If a user is found to be in violation, their account will be banned and terminated from our service.
- Appeals Process: you believe that your content was removed in error, you may appeal the decision by contacting our support team. Please provide your username, contact information, and a detailed reason for your appeal. Our team will review your appeal and respond within 72 hours.
- Modifications to the Policy: reserve the right to modify this policy at any time. Changes will be effective immediately upon posting the revised policy on our platform.
13. External Links and Social Media Platforms
Our website contains links to external websites, including social media platforms, which we believe may interest our users. Please note that we do not govern these external websites or their privacy practices. We encourage you to familiarize yourself with their privacy policies to understand how they handle your data.
14. Cookies
Cookies are small text files placed on your computer by our website to remember your preferences. They aid in understanding how our site is used, the effectiveness of our marketing campaigns, and customizing our website for users. Our website utilizes an analytics service provided by a major tech company, employing cookies to analyze site usage. This service gathers information such as visitor numbers, traffic sources, and page visits, helping us enhance your website experience. It's important to clarify that these cookies do not enable us to collect any personal data about you; the collected data is aggregated and anonymized, solely for improving user experience and site functionality. You have the option to accept or decline cookies, though declining may limit your access to certain features on the website.
15. Minimum Age Requirements
The Minimum User Age is 18 years old. If you’re below the minimum age you’re not allowed to register on OffRobe or provide any personal information to us. In case we inadvertently collect or receive personal information from someone below the Minimum User Age, we will promptly delete such information. If you suspect we have obtained information from or about someone below the Minimum User Age, please contact us at support@offrobe.ai.